Scot Fixes PCs, LLC
Email Scot Scot Gerardi

In-Home Computer Support for Northern and Central New Jersey
& Online (Remote) Assistance Nationwide

Monday thru Friday, 9am-5:30pm EST
Have a Weekend Emergency? Please Email


  1. Buying A New Computer UPDATED For Any Holiday Season

    November 21, 2018


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    Hi Everyone,

    I have updated my computer purchase document with lots more information. If you are in the market for a new computer for 2018 or for any holiday season, please download a copy of the computer purchase document that I put together. It will help you when you are buying that new computer. I also offer a coupon in the document for you so we can set up your new computer purchase. Have a Happy 2018 Holiday Season!

    Buying A New Computer – Updated

     




  2. Purchasing A New Computer ?

    July 17, 2018


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    Do you want to save time and money on your next computer purchase?

    Don’t know what to buy? I am confused because there are too many choices?

    I have written a document that includes some tips to help you make a decision on your next  computer purchase.

    Buying A New Computer With Coupon




  3. How Do I Know If I Have Spyware / Malware

    October 10, 2009


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    Your computer becomes very slow and you have lots of trouble running any program. (No you don’t need a new computer)

    You start getting pop-ups. A well known spyware program gives you the appearance of an antivirus (fake) program running.  It tells you that your computer is infected. The infection actually is the program informing you that you have the infection.  (How ironic is that?) Whatever you do don’t pay for it! This could possibly lead to someone stealing your credit card info which is not a good thing! This type of spyware is easy to remove by yourself. If you are afraid to do the following procedure, please give me a call and I will be glad to help you.

    Spyware Removal / Malware

    The antivirus type spyware / malware will not allow you to run much of anything in Windows. Here is a procedure to get rid of those nasty pop-ups that appear in your system tray:

    1. Shutdown and restart your computer.
    2. Press F8 while booting up.
    3. Chose Safe Mode. (This type of spyware does not load when in safe mode)
    4. When prompted, select Yes to put Windows into safe mode.
    5. Once Windows comes up, click on Start, select Search.
    6. In the search box type 1*.exe. This will search your computer for all files starting with a 1. (Usually this spyware has a filename that starts with a 1)
    7. If no files are found, substitute the 1 for 2, then 3, etc. all the way to 9.
    8. If a file(s) are found, delete them. There is no legitimate Windows file name that starts with a number.
    9. If nothing is found, reboot your computer and get a free program like threatfire or malwarebytes for removal.



  4. Spyware / Malware Prevention


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    1. Install Netcraft Toolbar or Siteadvisor for Internet Explorer (IE) or Firefox. There is also another plugin for Firefox called WOT (Web Of Trust).
    2. These applications rate web sites: (green – good, orange – caution, red – very suspicious and gray – not tested). Use these as a guide to surf safely and for downloading free files.


    How Do I Get Spyware / Malware

    You can get spyware three different ways:

    1. Email: Anyone (including your friends – they may not realize what the file contains. You have no idea where they got the program from) sending you an executable file. You save it an install it.
    2. No hardware firewall: Having no hardware firewall between your computer and the DSL or cable modem is a bad idea. They keep you from being attacked by the outside world. If there is none, you run the risk of having a malicious program installed on your computer without your knowledge. This won’t happen if your computer is turned off.
    3. Free Software: Downloading and installing free software from suspicious web sites (orange or red if Siteadvisor is installed). Inside these executable files may contain spyware or a virus. Stay away from these sites. Siteadvisor is not fool proof. It may give you a false positive (A site may come up bad but really may be good. That is why it is good to have a couple of these tools installed. See above.) You will keep yourself out of trouble.



  5. Running Chkdsk /f to Fix File Errors


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    About once a month you want to check to see if you have problems with your hard drive or Windows program files. Here is the procedure:

    1. Click on Start.
    2. Select Run.
    3. In the box type: cmd.
    4. A black DOS window is displayed.
    5. At the command prompt type: chkdsk.
    6. After chkdsk runs, you will get a report that tells you if there are any errors.
      1. If there are no errors, type exit at the prompt (C:\…>)
      2. If there are errors, then type chkdsk /f at the prompt
        (C:\…>)
      3. You will get a message: Cannot lock current drive.
      4. You will get another message: Chkdsk cannot run because the volume is in use by another process. Would you
        like to schedule this volume to be checked the next time the system restarts? (Y/N)
        Press Y.
      5. At the prompt type: exit.
      6. Close all of your programs.
      7. Click Start.
      8. Select Shutown.
      9. At the shutdown, select Shutdown & Restart.
      10. Before Windows loads, chkdsk runs and corrects any errors.
      11. Windows loads.