Scot Fixes PCs

new approach to our computing that has saved us many hours. His vast knowledge of software allows us to purchase updates at a fraction of the cost. Since we do not have an IT person on staff, Scot has been invaluable to us with his reliable service and attention to detail.

I contacted Scot Gerardi from SCOT FIXES PCS. We wanted a local computer company/contact to set up and service our computer needs. Scot offered suggestions on new computers for our office. He met me at MICRO CENTER in Paterson NJ to view some computers. He also discussed our needs with the salesman at the store. We made the decision to purchase several POWERSPEC computers at MICRO CENTER. The computers are fast due to the SSD drive supplied with them. Scot also purchased and picked up 2 new LED monitors for our office. He installed and set up the computers with respective software, MS, OFFICE, and ANTIVIRUS. Scot also connected all necessary printers and connected us to our network. He tested all hardware equipment after the installation. He did this in a timely and efficient manner and we were up and running smoothly in half a day. Scot also set up a laptop for the office. He installed software to make WINDOWS 10 look like WINDOWS 7 which we preferred to work with. Over time, we have had some minor computer issues which Scot has resolved in a timely and efficient manner with no problem. We are very happy with the work that Scot has done for us along with his professional expertise. I would highly recommend Scot with SCOT FIXES PCS for all your computer and software needs. He is most professional, highly knowledgeable and a pleasure to work with.

came to my rescue. He kept me calm and pushed my fears away. He was confident that he could save my data and restore my computer to optimal working status, and he delivered. Scot repaired my pc and gave me advice and counseling about what to do to prevent problems with my computer in the future. I was amazed that he got my computer up and running in a such a short time. If you ever have problems with your pc, Scot is the person to call.

but they either got bored (with the kids’ computers) or couldn’t find the time for an appointment to analyze what we needed and how to help us plan. We love using our technology but it was sometimes difficult for us to figure out what to do — and Scot came to the rescue. One time, Scot helped me go shopping for my office computer and printer. Of course, he then scheduled time for the set-up. Scot was very thorough with our new pc setup: copying data from the old desktop to the new, configuring Outlook, installing multiple printers and more. He has cleaned up viruses, added a Windows 7 like start button to our Windows 10 computers. He has done much more. If a problem doesn’t have an obvious answer, then Scot will do research and you will definitely hear back whether via phone or email. He is always available except when he is with a client — and you get the same respect. He won’t take time away from you when it is your computer problem. As an added bonus – he teaches you a few principles so that you might be able to solve some problems on your own. Call him the next time you have a problem and your current support team/person can’t find the time to help you or can’t fix the problem. Scot will fix it!

and within 30 minutes after he took it, my Windows 7 was repaired. He did inform me that he thought the hard drive on the computer was failing. Scot’s assessment though was to replace the hard drive since my computer is 7 years old, but with the advice of my son, the decision was to sit on it. Then about a month later the problem happened again. After further investigation, the hard drive’s health was deteriorating and had to be replaced. He tried to repair the hard drive with a Windows tool but was unsuccessful. He tried to run two disk repair tools but they failed as well. He purchased me a new hard drive. Scot tried to do a copy of the old hard drive to the new one and that failed. His last resort he told me was a backup program called “Shadow Protect” from Storagecraft. He was able to backup the old hard drive and restore it to the new drive with some minor configuration changes. He told me that after the computer booted up, he cleaned the computer up of programs that I never used. All of this was done very quickly and I had my computer back within 24 hours. That’s fast! It was a very nice surprise. Scot truly is very knowledgeable and would use him again for any of my foreseeable computer needs.

everyone knows means that all technical ‘support’ falls squarely on my shoulders! I run some operationally heavy applications on my laptop, and their performance is crucial. I started noticing that the performance of my laptop was worsening by the day. Not only was I getting the dreaded “Blue Screen” followed by my system crashing, but also my CPU usage was nearing 100% and everything that I was running was slowing way down. I feared my only solution was to buy a new computer! Without knowing what to do, I did a quick internet search of technical support in my area and discovered Scot. What a Lifesaver! I now feel like I have my own IT department!! Scot arrived at my house on time and ready to work. It turns out this was not your run-of-the mill issue that could be solved by simply ‘deleting cookies’ and scanning for viruses. Scot took the time to REALLY figure out what was going on. The issues were complicated and not straight-forward, but Scot went the extra-mile to diagnose the real issues and fix them. It was very clear that the performance of my ‘machine’ was important to him. I am happy to say that my computer is restored to it’s original glory and I do NOT need a new computer! Not only that, there was one lingering item that bothered him about the speed of my processor (Intel CORE i7) that didn’t sit right with him so he did some further research after he left and even CALLED me the next day with a solution that he found. He walked me through it and, BINGO, my CORE i7 is now performing as it should. This is not your ordinary ‘technical support’. Scot is an experienced professional who brings comprehensive knowledge to bear. I am extremely pleased with the results and relieved to know that I now have a resource to call on if I run across technical issues.

care of (including setting up some of the computers to our network; updating and installing anti-virus software, scanning all the office computers for malicious software and resetting our wireless network). Scot handled these tasks very quickly and efficiently and was able to respond within a day of our initial request. We would highly recommend Scot from “Scot Fixes PCs” and plan to use him when our IT needs change or upgrades are needed in both our Chester and Flanders offices.

I read many of the testimonials so I knew he was the person I needed. I spoke to Scot and brought the laptops to him. He told me that he would take a look at them and contact me with what the next steps would be. Scot contacted me and asked me what I wanted and he told me what was going on. My biggest complaint was that both laptops were slow. Scot cleaned them up, installed MS Office, installed a newer version of Windows 10 on one of the laptops, installed antivirus, and a program that made Windows 10 look similar to Windows 7. He also defragged the hard drives. What an improvement! The laptops ran like when they were first purchased. Boy am I glad I found Scot. I am a visiting nurse so I am pretty busy. Scot saved me countless hours of trying to do everything myself. If you want your computer to run like the first day you bought it, contact Scot. You won’t be disappointed!

One day in walked Scot who actually thought through the problem, and with some special tools scanned my computer for spyware and viruses and found 13 different Win32 infestations. He also suggested a memory upgrade which he installed for a very reasonable cost, found software updates I wasn’t aware of, defragged the hard drive, and left me with a screaming machine and a silent hard drive! I’ve used a pc every day since the AT’s – dos floppy to boot and worked for large companies where I was typically the IT guys go-to for translating their instructions into human speak. Scot’s visit was the most effective diagnosis and fix I’ve ever had. AWESOME JOB!

done flawlessly and continues to operate very successfully. The office staff is extremely pleased with the current environment. After spending some 35 years in Information Technology at various senior management positions including CIO for a major Insurance company, you have demonstrated a vast array of technical skill and interpersonal skill rarely found in the IT technician. We are very fortunate to have someone with the depth and breadth of skill supporting our operation.