Scot Fixes PCs

the motherboard and with Scot’s persistence found another source. He was able to replace the motherboard and graphics card without much difficulty. Scot was very upfront with realistic estimated costs so I could evaluate going forward. He was very cost conscious finding parts at a reasonable expense and holding his labor to a minimum. Scot kept me apprised of the repair status so I knew exactly what to expect when he returned my computer. I highly recommend him because he got me out of a serious jam. He can do that for you too!

but they either got bored (with the kids’ computers) or couldn’t find the time for an appointment to analyze what we needed and how to help us plan. We love using our technology but it was sometimes difficult for us to figure out what to do — and Scot came to the rescue. One time, Scot helped me go shopping for my office computer and printer. Of course, he then scheduled time for the set-up. Scot was very thorough with our new pc setup: copying data from the old desktop to the new, configuring Outlook, installing multiple printers and more. He has cleaned up viruses, added a Windows 7 like start button to our Windows 10 computers. He has done much more. If a problem doesn’t have an obvious answer, then Scot will do research and you will definitely hear back whether via phone or email. He is always available except when he is with a client — and you get the same respect. He won’t take time away from you when it is your computer problem. As an added bonus – he teaches you a few principles so that you might be able to solve some problems on your own. Call him the next time you have a problem and your current support team/person can’t find the time to help you or can’t fix the problem. Scot will fix it!

his field. He recommended to me a few ideas that nowhere else I could have gotten. Beyond my impressions of Scot I have been approached by several others who know Scot and universally they told me how helpful he was to them. Scot is always ready and available to provide assistance to others.

and he knew the problem right away. Scot was very quick to delete the spyware and re-installed windows including all of my saved programs from my hard drive! He also created an image for my computer just in case it happens again. Whether you know computers, or just got one, Scot is quick, reliable, and knowledgeable of IT and I recommend him for all of your computer needs!

might be. The company was having problems with the default applications and in one area, there was also an issue with our internal systems. Scot not only alleviated the issues on our computers but sat and explained what the problems had been. He then asked permission to ensure that our security systems were updated on the computers and very quickly and efficiently addressed those. Not only was Scot very knowledgeable and efficient, I most appreciated his patient explanation to the management team on what had gone wrong, how he had fixed it and the best way to avoid further issues. We had a few follow up questions after Scot completed his work and he was so patient and thorough in addressing any further knowledge that we needed to ascertain. I would highly recommend him for personal and business computer issues. A true pleasure!

tried to deal with the problem (and Dell) on our own, we would not have had the technological skills or the vocabulary needed to get the issues solved. You were friendly and caring about our situation, kept us updated throughout the entire process and walked me through every step clearly, so that I understood what was happening and what would come next. Above and beyond ALL that, you are a very warm, genuine person and were a pleasure to deal with. I think this may be your biggest asset because in a tech world, people aren’t always kind to those of us with limited computer knowledge.

for you and gets your operations back up and running. His competence is only outdone by his care and concern for his customers. It’s a welcome relief to have Scot on hand as the go-to person for IT support. I welcome the opportunity to recommend Scot to the small business community.

and within 30 minutes after he took it, my Windows 7 was repaired. He did inform me that he thought the hard drive on the computer was failing. Scot’s assessment though was to replace the hard drive since my computer is 7 years old, but with the advice of my son, the decision was to sit on it. Then about a month later the problem happened again. After further investigation, the hard drive’s health was deteriorating and had to be replaced. He tried to repair the hard drive with a Windows tool but was unsuccessful. He tried to run two disk repair tools but they failed as well. He purchased me a new hard drive. Scot tried to do a copy of the old hard drive to the new one and that failed. His last resort he told me was a backup program called “Shadow Protect” from Storagecraft. He was able to backup the old hard drive and restore it to the new drive with some minor configuration changes. He told me that after the computer booted up, he cleaned the computer up of programs that I never used. All of this was done very quickly and I had my computer back within 24 hours. That’s fast! It was a very nice surprise. Scot truly is very knowledgeable and would use him again for any of my foreseeable computer needs.

gave us a working network for only two weeks after each visit. We needed a more robust solution since most of our computers connect to the internet wirelessly. Scot from ScotFixesPCs was referred to us by a neighbor. Scot assessed the situation, applied a firmware update to the router, changed the wireless channel, gave us some tips and our wireless network has consistently worked. I highly recommend Scot to fix any network issues that you may have. He fixed the problem within an hour because he knew exactly what to do. We are overjoyed and relieved! We know we can count on him to fix our computer issues.