I have known Scot from Scot Fixes PCs for many years and over that time, he has done a lot of work for me. Scot is very professional, responsive and
has solid experience with both Macs and PC. Scot addresses issues quickly, in some cases, on the same day. More complex issues may only take days instead of weeks. My daughter complained that her Macbook Pro was very slow. I contacted Scot. He came and took the laptop because Scot offers a tune up of any computer for $99. After cleaning up the computer, the problem escalated due to problems with the hard drive. Scot called me and we discussed hard drive replacements. I decided to put an SSD (Solid State Drive) into her Macbook Pro. Scot installed the SSD drive and found out that the drive was not working. After trying a few options, contacting Apple a few times, Scot knew the SSD drive was not supported by this Macbook Pro. Scot installed a hybrid hard drive (A cross between an SSD drive and a regular hard drive) that he had available. After that Scot installed the operating system and made some minor configuration changes. Once Scot gave my daughter back her Macbook Pro she began using it and immediately noticed the increased speed which pleased her very much. My daughter told Scot that she had to wait minutes after each mouse click. Even though Scot ran into snags, my daughter’s laptop was back up and running in no time. Scot also installed a brand-new Netgear wireless router in our kitchen. He made sure the wireless network’s signal was throughout my home. My kids now could use their laptops in their bedrooms with good connectivity. Scot also copied all of the data off of our old Dell desktop and put it on a brand-new laptop I just purchased. He set up our profiles, outlook and installed virus and malware products to ensure our PC was protected from future threat. I highly recommend Scot for any kind of computer issue. He is always my first call when something goes wrong with any of our computers and he never disappoints.
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