Fixing computers from Morris County, New Jersey & beyond…
Scot Fixes PCs offers a broad range of services to assist the computer support needs of both residential and business customers. From a new computer setup or system performance tuneup— to resolving mysterious errors and removing viruses, you can trust Scot to provide prompt and professional service. If you are looking for someone who takes the time to speak your language, understand your needs, assess your problems and guide you in choosing the best and most cost-effective products- you’ve come to the right place.
Your PC, and the privacy of your data are in good hands.
There is no substitute for experience, or integrity. These days it’s easy to feel insecure handing over an expensive computer, and your personal data to a stranger. Will my system be fixed properly? Will my personal files and private data be protected?
When you hire Scot, you’re getting a knowledgeable expert with a degree in his field and multiple credentials. With over 20 years in the corporate I.T. industry, as well as serving the general public- he’s seen and solved a lot of issues. You’re also entrusting an individual who is serious about safeguarding your equipment and confidential data like a faithful friend.
Local New Jersey Customers
In-home and on-site business visits, as well as, drop-off and pick-up repairs are available to local customers. The local service area includes Morris County, Somerset County, Hunterdon County, and Warren County.
*A small travel fee may apply. See FAQ’s below.
Nationwide / Remote Service
Too far away? Or, don’t feel like leaving your house or having anyone in? Many software issues can be fixed remotely. Scot can guide you through easy steps that will allow him to use software to safely connect to your computer online and fix system issues. You can even sit back and watch.
*Dependent upon condition of computer.
Make an Appointment for Computer Service
Please note: All online appointment requests should be considered pending until you receive an email from Scot confirming the day and time.
Have a question? Email Scot
I was amazed that he got my computer up and running in a such a short time
Scot saved me what could have been hours of frustration
Scot is willing to go the extra mile which is hard to find these days
Scot is quick, reliable, and knowledgeable
Scot Gerardi has been a delight to work with!
Scot has been invaluable to us with his reliable service and attention to detail
Scot truly is very knowledgeable and would use him again for any of my foreseeable computer needs
Scot really went the extra mile
My laptop seems to be working much better
My laptop seems to be working much better. Thank you
Thank You, Thank You Very Much – Elvis circa 1950ish
I highly recommend Scot to fix any network issues that you may have.
We are very fortunate to have someone with the depth and breadth of skill supporting our operation
Thanks to you our whole family is back to normal in cyberspace
Scot saved me countless hours of trying to do everything myself
You blow away Geek Squad
Even though he lives miles and miles away from me, Scot can still fix my computer!
Scot is a life saver (and good at what he does)
He sure saved my company from a complete disaster & I now have someone I can count on!
I highly recommend Scot to get your computer running in tip top shape
Scot went the extra-mile to diagnose the real issues and fix them
Scot is a tenacious technician focused on providing the most cost-effective and practical technology solution
Scot’s visit was the most effective diagnosis and fix I’ve ever had. AWESOME JOB!
I highly recommend
We highly recommend Scot from “Scot Fixes PCs”
Consistently puts the customer’s needs first
We could get back to work with minimal productivity loss
We are very happy with the work that Scot has done for us along with his professional expertise
He not only gets the job done right but he is a pleasure to work with
Scot made an inconvenient situation SIMPLE for someone who knows very little about computers
Scot is very professional, responsive and has solid experience with both Macs and PC
I would highly recommend him for personal and business computer issues. A true pleasure!
We’ve never had a computer situation Scot couldn’t handle
It’s a welcome relief to have Scot on hand as the go-to person for IT support
Scot is highly competent, and truly a ‘people’ IT person
Scot is always ready and available to provide assistance
Kept us updated throughout the entire process and walked me through every step clearly
Scot is at the top of my list of trusted service providers
Scot Gerardi really does fix pcs and everything else connected to your pc
What Is Remote Support?
Remote or online support is when we directly connect to your computer from our computer. Software has to be setup on our computer and the client computer. However, you do need to make an appointment for online support.
How Long Does A Typical Service Call Take?
It usually takes 1 – 3 hours. There are situations where it may take longer. In almost all cases, it is necessary to check out the computer to determine what course of action is needed to fix the problem. Our regular hourly service rate is $95, with a minimum one-hour service call.
What Information Is Needed To Properly Assess A Computer Problem?
Scot Fixes PCs provides the best computer support available. Call or send an email describing your computer problem(s) as best as you can. It would be most helpful, if you could include any error messages, stop codes, screen captures and computer behavior during the phone call or email that you send. Once we have the computer we will evaluate the computer. We will then contact you and tell you exactly what we find. We will get your computer back to you ASAP.
What Type Of Payment Do You Accept?
Cash, check, Zelle and Venmo.
Do You Do Hardware Repair On Laptops Or Macbooks?
No. We do simple hardware upgrades of adding more memory and replacing hard drives. We DO NOT replace screens, HP keyboards, power connectors and other internal parts.
Do You Repair Monitors?
No. It is cheaper to buy a new one.
Do You Repair Printers?
No. It is cheaper to buy a new one.
Do You Repair iMacs?
No. We do not perform any upgrades either.
Do You Repair Mobile Phones?
Do You Do Hardware Repair On Desktops?
Yes. We replace parts if possible. We install additional memory, hard drives, video cards and sometimes motherboards. We DON'T do any soldering.
Do You Setup Cable Modems, Routers, Wireless And Wired Networks?
Do You Setup Laptop / Desktop Computers?
Can You Setup A Laserjet Or Inkjet Printer?
Can You Setup A Backup System For My Computer?
Can You Recover Data From A Failing Or A Non Bootable Hard Drive?
It depends. If the hard drive is accessible, Yes. If not accessible, No. A lab can perchance retrieve the data. Prices can start @ $700 and up.
Do You Remove Malware / Viruses?
Do You Carry Any Computer Parts?
What Do You Need When Fixing A Laptop?
We need the laptop and the POWER cord. The power cord is a MUST or else we will not work on the laptop.
What Do You Need When Fixing A Desktop?
We need just the desktop and nothing else.
Do You Fix Mice Or Keyboards?
No. It is much cheaper to purchase a new mouse or keyboard.
How Do I Drop Off My Computer?
You MUST come to the front of the building and NOT the garage.